Return/Exchange Policy for Online/In-Store Apparel

At Nothing, we want to ensure that our customers have a seamless shopping experience. We understand that sometimes returns or exchanges are necessary, and we strive to make the process as easy as possible. Please review our Return/Exchange Policy below for both online and in-store apparel purchases:

References in this Policy to: (1) “we”, “our”, “us”, “seller” or “Nothing” shall mean Nothing Technology Limited; (2) “Products” shall mean apparel and accessories made available for sale by Nothing on our website; and (3) “you”, “your” or the “customer” shall mean the person purchasing the Products.

  1. General Return/Exchange Guidelines:

- Items must be in their original condition, unworn, unwashed, and with all tags attached.

- Returns or exchanges are accepted within Thirty (30) days from the date of purchase.

- Proof of purchase (receipt, order number, etc.) is required for all returns and exchanges.

- Returns and exchanges can be made either online or at any of our physical store locations.

  1. Online Returns/Exchanges:

- To initiate a return or exchange, please contact our customer service team or visit our website's returns/exchanges page.

- Customers are responsible for the return shipping costs, unless the return is due to a manufacturing defect or an error on our part.

- Refunds for online purchases will be processed back to the original form of payment within [X] days of receiving the returned item(s).

  1. In-Store Returns/Exchanges:

- Simply bring the item(s) you wish to return or exchange, along with the proof of purchase, to any of our store locations.

- Our store associates will assist you with the return or exchange process.

- Refunds for in-store purchases will be issued back to the original form of payment within [X] days of the return.

Minimum No Reason Refund Periods by Country:

- United States: [30] days

- Canada: [30] days

- United Kingdom: [30] days

- Australia: [30] days

- Germany: [30] days

- France: [30] days

- Spain: [30] days

Please note that these minimum refund periods may vary depending on local laws and regulations. We advise customers to check their specific country's consumer protection guidelines for accurate information.

Products that Cannot be Exchanged or Returned:

- Custom-made or personalized items.

- Products marked as final sale or clearance items.

- Items that have been used, damaged, or altered by the customer.

We reserve the right to refuse returns or exchanges that do not meet the above criteria.

If you have any further questions or concerns regarding our Return/Exchange Policy, please contact our customer service team for assistance.